Not sure if it's you or us? Check System status before sending a ticket.
Quick fixes
Pro isn't active
Upgraded but still seeing ads? In the app, go to Settings → Platform 1 Pro → Restore purchases. This re-syncs with Google Play or the App Store.
Routes aren't saving
Check you're online. If a commute disappears, open Settings and make sure you're signed in for cloud sync.
Send us a ticket
Still stuck? We check this during UK business hours and reply within 1 business day.